LIFECYCLE SERVICES
We take care of our clients’ automation systems throughout their lifecycle.
Our comprehensive services ensure the reliable and efficient operation of your systems.
A service agreement can be used to bring all of the client’s Orfer products under a single agreement. This agreement is the easiest way to ensure the availability of services at the times required by the production.
and let’s keep your production running!
A long service life of automation systems is a point of honor for us
We offer the most versatile service in the market, optimizing the productivity of automation solutions in each phase of their lifecycle.
In the 24/7 remote support, Orfer’s specialists diagnose and resolve acute disturbances quickly and efficiently, thereby minimizing the downtimes.
Orfer has decades of experience of automation systems maintenance. We are official importers of Kawasaki and Shibaura robots. In addition to our own brands, our services can be expanded to cover robots and automation systems supplied by others as well.
Lifecycle services
Remote support service
Our specialists use remote connections to help you sort out disturbances and return the system to production quickly.
oCare 24/7 remote support service is there to help you in the case of issues.
Modernizations
Modernizations extend the service life of equipment and optimize its performance.
Modernization is often a more cost-efficient and sustainable alternative to just replacing the equipment.
Preventative maintenance
and repairs
We provide preventative maintenance and repairs for the automation systems we have supplied as well as for the most common robot brands, such as Kawasaki, Shibaura, ABB, Fanuc, KUKA and Yaskawa.
Servomotor maintenance
Servomotor repair and maintenance often offers a quick and cost-efficient way to extend the service life of equipment.
We repair and maintain all brands of servomotors and electric AC/DC motors.
Spare parts
Orfer offers a spare part service for immediate requirements or for topping up the spare part stock quickly and easily.
We also provide spare part installation and commissioning service.
Specialist services
Orfer’s specialist services are ready to help in root cause analysis, software updates and lifecycle surveys, for example. This helps to ensure the efficient and reliable operation of systems throughout their lifecycle.
Training
Our training services ensure that the system is operated and maintained as intended, efficiently and safely.
We offer training services to system operators and maintenance staff as well as specific training contents for different kinds of needs.
Data services
Orfer’s data services provide metering based on production data to support decision-making.
Use Orfer’s data services to bring your production to the data age.
David Léonard, Maintenance Director at Elopak Canada Inc.
We don’t have much downtime on them at all, which is very important since they work 24/7.
Risto Laukkanen, Maintenance technician, Kiilto
Kiilto can turn to Orfer’s 24/7 remote support services in case there are any problems. Thanks to this service, we have always been able to bring production back on track in a short period of time.
