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LIFECYCLE SERVICES

We take care of our clients’ automation systems throughout their lifecycle.

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Our comprehensive services ensure the reliable and efficient operation of your systems.

 

A service agreement can be used to bring all of the client’s Orfer products under a single agreement. This agreement is the easiest way to ensure the availability of services at the times required by the production.

and let’s keep your production running!

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Orfer lifecycle services timeline

A long service life of automation systems is a point of honor for us

We offer the most versatile service in the market, optimizing the productivity of automation solutions in each phase of their lifecycle.

 

In the 24/7 remote support, Orfer’s specialists diagnose and resolve acute disturbances quickly and efficiently, thereby minimizing the downtimes.

 

Orfer has decades of experience of automation systems maintenance. We are official importers of Kawasaki and Shibaura robots. In addition to our own brands, our services can be expanded to cover robots and automation systems supplied by others as well.

Lifecycle services

Remote support service

oCare 24/7 remote support service provides immediate expert assistance to ensure your automation systems run smoothly. With secure remote access, our specialist can quickly diagnose issues, implement solutions, and minimize downtime.

 

With oCare 24/7 remote support service you are not alone.
 

+358 3 884 1200​​

We provide comprehensive preventive and corrective maintenance services for all major industrial robot brands.

Our expertise covers the following brands:

  • Kawasaki

  • Shibaura

  • ABB

  • Fanuc

  • KUKA

  • Yaskawa

Preventive and Corrective Maintenance for Packaging Machinery

Keeping your packaging lines running – backed by over 40 years of expertise.


Our preventive maintenance service begins with a thorough condition assessment, which serves as the foundation for a tailored maintenance plan. We also supply genuine spare parts for Elopak and Formeca machinery.

Spare parts

Orfer offers a spare part service for immediate requirements or for topping up the spare part stock quickly and easily. Contact Orfer spare parts experts ocare[a]orfer.fi
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We also provide spare part installation and commissioning service.

Modernizations

Modernizations extend the service life of equipment and optimize its performance.

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Modernization is often a more cost-efficient and sustainable alternative to just replacing the equipment.

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Servo motor repair and maintenance often offers a quick and cost-efficient way to extend the service life of equipment.


We repair and maintain all brands of servo motors and electric AC/DC motors.

Specialist services

Orfer’s specialist services are ready to help in root cause analysis, software updates and lifecycle surveys, for example. This helps to ensure the efficient and reliable operation of systems throughout their lifecycle.

Training

Our training services ensure that the system is operated and maintained as intended, efficiently and safely.

 

We offer training services to system operators and maintenance staff as well as specific training contents for different kinds of needs. 

Data services

Orfer’s data services provide metering based on production data to support decision-making.

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Use Orfer’s data services to bring your production to the data age.

David Léonard, Maintenance Director at Elopak Canada Inc.

We don’t have much downtime on them at all, which is very important since they work 24/7.

Risto Laukkanen, Maintenance technician, Kiilto

Kiilto can turn to Orfer’s 24/7 remote support services in case there are any problems. Thanks to this service, we have always been able to bring production back on track in a short period of time.

Lifecycle services experts at your service

Orfer Services 247 Remote Support_edited

24/7 remote support number

oCare

ocare24h7[a]orfer.fi

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Business Director

Matti Muikku

matti.muikku[a]orfer.fi

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Sales Manager, Life Cycle Services and Service Contracts

Jukka Heinonen

jukka.heinonen[a]orfer.fi

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​Service Manager, Life Cycle Services, Maintenance- and Repair works

Jussi Eronen

jussi.eronen[a]orfer.fi

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Maintenance Manager, Servomotors

Marko Kaakkomäki

marko.kaakkomaki[a]orfer.fi

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Spare Parts Seller

Kimmo Suomensyrjä

ocare[a]orfer.fi

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Spare Parts Seller

Henri Kahila

ocare[a]orfer.fi

Orfer Group Contact Details Toni Pesonen.jpg

Technical Sales Manager, Modernizations

Toni Pesonen

toni.pesonen[a]orfer.fi

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Orfer Oy | Vaakatie 9, FI-16300 Orimattila | Tel: +358 3 884 11 | Email: info@orfer.fi | Business ID: 0129868-9

©Orfer Oy 2025

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